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KMID : 0926620130180030062
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Korean Journal of Hospital Management
2013 Volume.18 No. 3 p.62 ~ p.82
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The Comparison of job satisfaction and turnover intention of administrative employees by the scale of medical institutes
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Kim Hye-Sook
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Abstract
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Unlike administrative affairs of a general organization, hospital administration employees distinctively have a lot of interactions with patients and their care givers in addition to interaction with different occupations such as doctors and nurses. Although they are in a normal organization hierarchy as general employees, they have to be equipped with professional knowledge as medical terminology, disease and drugs and to understand new technologies and capabilities. This study analyzes the level of job satisfaction and the turnover intention of administrative employees who are engaged in medical institutes. It compares job satisfaction and the difference of turnover intention by the characteristics of job-related and scale of medical institutes. In addition, it verifies the relative in fluence of variables related to demographic and job-related characteristics as factors for explaining the job satisfaction of the administrative employees.
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KEYWORD
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job satisfaction, the administrative employees, turnover intention
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